Day 163: Get lucky
February 13, 2011 § 3 Comments
Today I got lucky. The picture above was taken with a camera that should have been lying in a landfill in Staten Island.
As you may remember, I bought a new digital camera and took a bunch of pictures around our apartment with it on January 10th. Unfortunately, I broke it just three weeks after. It fell out of the top of my bag, lens down on the concrete. From then on, whenever I tried to start it, it just read “lens error.”
I thought about taking it back to the store and just telling them what happened. I thought if I looked really upset and sorry, they might take pity on me and give me a new one for a discounted price. Steph quickly informed me that this idea was downright stupid, and there was no way they would exchange a camera that I had broken.
Instead, she helped me devise a story to tell customer service. It went something like this:
“Hi there. This weekend I opened this camera as a gift from my girlfriend. Lo and behold, I put the batteries in, tried to start it up and it just said “lens error.” This is ridiculous! It was clearly damaged in transport to your store. I demand a new one!”
Although I played the part perfectly, the return didn’t go down quite as planned. Because the product had been bought more than 14 days ago, it had to be sent back to the manufacturer for an “evaluation” before it could be returned. I was surely screwed. They’d open it up and figure me out. I filled out the paperwork and considered buying another camera right then and there.
Yesterday I received a call from the store that told me my “exchanged had been approved.” Kablam! Stephanie’s character worked! I had pulled a fast one.
So today I went and got another one free of charge, even though I should’ve been out a few hundred bucks.
Who needs truth when you’ve got Stephanie?